The deadline for product returns is 1x24 hours on the same day you receive the products. You need to attach a video of the unboxing process. If you have to return the product or get partial funds, the delivery costs will not be refunded.

These are the conditions need to be met:

• Products are damaged and expired during delivery.
• The product does not match your order, either the description or the picture.
• The product cannot be used on the first try.
• Products returned are defective, not due to damage caused by misuse, dropping, exposure to liquids, accidents, incorrect installation, improper maintenance orrepair and alteration or damage to warranty sticker, serial number and original proof.
• Fresh products such as meat, vegetables and fruit have not been in good condition since they were in the shop.
• Items to be returned must be in the same condition as first received and complete.