What does my order status mean?

  • Order created - Your order has been created
  • Waiting for payment - Your order is waiting to be paid
  • Payment accepted - Your payment has been accepted
  • Processing order - Our team are preparing the order for you
  • Waiting for courier - Your order is ready to be delivered and are waiting for the courier to pick it up
  • Order on the way - Your order is on the way to the selected address
  • Order received - Your order has arrived at the destination
  • Order completed - Your order has been completed
  • Order is cancelled - You have cancelled your order

Need more information?

Send your questions to Transmart Customer Service